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Fluffy Connections:
Reach Out to Us
Got questions, need to book a service, or just want to say hi? We’re here for you and your furry friend — reach out and let’s make tails wag!
Contact Information
Whether you prefer a call, email, or sliding into our DMs, we’re ready to chat and help with all things fluffy!
Location & Hours
Find us here for tail wags, belly rubs, and playtime — check our hours and drop by!
Address
297 N. Amphlett Blvd. San Mateo, California 94401, US
Fluffy FAQs — Your Questions Answered
From daycare to grooming and everything in between, here’s everything you need to know to feel prepared and confident about your pup’s visit.
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What should I bring for my dog's daycare visit?Just your pup! We provide everything — toys, water, and cozy spaces. If your dog needs a special diet or medication, bring that along with clear instructions.
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Can I check in on my dog during daycare?Yes! You can tune into our Fluffy Cam (available Mon-Fri from 9 AM to 5 PM, excluding nap time from 12 PM to 1:30 PM) to see your pup in action.
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What if my dog doesn’t get along with other dogs?Safety and comfort are our top priorities. Every new pup goes through a temperament test to ensure they’re a good fit. If your dog prefers solo time, we can accommodate that too.
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Can I board my dog right after he passes the Temperament evaluation?Unfortunately No. We do require you to come back for at least 3 days of daycare before boarding any new dogs, to ensure your dog is acclimate in our facility and have chance to know our people, daily routine, so when he is boarding, he will have a joyful stay.
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What is the general routine during the day?We do outside walks in the morning, noon and afternoons if you would like add walks during your pups’ boarding 7am to 8am Morning Potty time and Breakfast time (Boarding Dogs only) 7 am. to 11:30 am Morning Group playing time 11:30 to 1:30 p.m Border and Daycare pups lunch time and Nap time 1:30 p.m. to 4:30 p.m Afternoon Group Playing time 5:00 p.m. to 6:00 p.m Dinner time 7 p.m -10pm Bed time 10pm-11pm Last potty time 11 pm to 7 a.m. Bed time
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Do I need to reserve Daycare?For weekdays, no reservation needed Saturday, we do need reservation. We are closed on Sunday for daycare.
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Do you provide lunch if I bring my dog for daycareYes, we do offer lunches during noon time
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